Mweb
13 Years and still no resolution

My ex husband opened an MWeb account using my ID number (yes I am not sure how MWeb approved this) in 2000. When I applied for car finance last year 2012, I was told that I have a listing on ITC from MWEb and they had handed the account over to ITC Debt Administrators. I immediately called ITC Debt Admin and was told that the amount was R450.00. I paid the amount and sent proof of payment to ITC. They told me that they do not list people on ITC so I have to talk to MWeb. I called and was sent a letter from MWeb stating that I had paid my husbands account and a promise that my ITC blacklisting would be lifted.
Well it is now 2013 and neither MWeb or ITC debt administrators have taken me off the ITC blacklisting and it is still affecting me.
I call and call and call the MWeb call centre and get told that it will take 3 days to remove and nothing.. I am now going to the Consumer Council and my lawyers will be in touch with MWeb.

Company: Mweb
Country: South Africa
City: Accounts

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