Cell C
Cellc Useless, make cancelling contract impossible

Telecommunications

I have been trying for what seems like forever to cancel my CELLC contract, i have been given 2 different figures by, customer service agents, who either stutter, when asked simple requests like forwarding a statement or banking details via email (are you working in the dark-ages over their?? What's worse it seems as though there is no correct, protocol for cancelling my contract. I dont think that is to much to ask. Example, i called MTN and with 30 mins i had banking details, exact settlement amount, my account was instantly, terminated... Cellc's service disappoints yet again, please someone, from cellc email me exactly what i need and start serving you clients properly!!


Company: Cell C
Country: South Africa
City: JOHANNESBURG
  <     >  

RELATED COMPLAINTS

Cell C
CellC not wanting to cancel contract

Cell C
ABSOLUTELY SHOCKING SERVICE AND DAMAGED GOODS

Cell C
Someone helpful

Cell C
(CELLC MIRA) IN COHOOTS TO MONEYS

Cell C
DO NOT PORT TO CellC - terrible service!!!

Cell C
Cancellation not done and Cell C is still debiting

Cell C
2nd problem regarding my blackberry Z10 contract

Cell C
OPERA014

Cell C
May I have your number cellC or send me a pliz cal

Cell C
CellC sedning me to the lawyers for their mistake