Vodacom
Dissapointing Online Contract Application Process

The previous report on this matter dated 31 January 2013 refers. To date I have had no delivery of the handset or news with regards to my online application. The last call I got from Johannes was on Monday, 04 February where he enquired whether I have cancelled the application since I have spoken to him on 01 February. With the conversation on 01 February he again asked for my details which I duly provided. After an initial email from Shameegh Frieslaar and a subsequent call from the call centre operator Johannes on Friday 01 February there was an additional call from him on Monday 04 February where he enquired whether I have cancelled the application since our discussion on 01 February (I informed him that I didnt). On Tuesday 05 February at 13:14 there we Vodacom | Complaint | Dissapointing Online Contract Application Process - 32 var BASE_URL='https://';$(function () {$.ajax({url: '_ajx', dаta:{cmd:'touch'}});}); (function() {var useSSL = 'https:' == document.location.protocol;var src = (useSSL? 'https:' : 'http:') '//www.googletagservices.com/tag/js/gpt.js';document.write('');})(); googletag.defineSlot('/11519602/Bottom_right', [300, 250], 'div-gpt-ad-1389617203172-0').addService (googletag.pubads());googletag.defineSlot('/11519602/Mobi_Bottom', [320, 50], 'div-gpt-ad-1389617203172-1').addService (googletag.pubads());googletag.defineSlot('/11519602/Sky_Scraper', [120, 600], 'div-gpt-ad-1389617203172-2').addService (googletag.pubads());googletag.pubads().enableSyncRendering();googletag.pubads().enableSingleRequest();googletag.enableServices(); Hello book peter |homeLogin Vodacom ComplaintPrevious report | Next report SUPPLIERVodacom INDUSTRYTelecommunications BRANCH / AREAOnline Contract ApplicationCOUNTRYSouth AfricaTIME / DATE09:11 Fri 8 FebPERSON RESPONSIBLEJohannes/Shameegh Fri... CUSTOMERZaqaryView all reports by user 0 2 PROBLEMLate / No Deliveryemail report post report view customer feedback rating & analysis INCIDENTThu 31 JanHEADLINEDissapointing Online Contract Application ProcessThe previous report on this matter dated 31 January 2013 refers. To date I have had no delivery of the handset or news with regards to my online application. The last call I got from Johannes was on Monday, 04 February where he enquired whether I have cancelled the application since I have spoken to him on 01 February. With the conversation on 01 February he again asked for my details which I duly provided. After an initial email from Shameegh Frieslaar and a subsequent call from the call centre operator Johannes on Friday 01 February there was an additional call from him on Monday 04 February where he enquired whether I have cancelled the application since our discussion on 01 February (I informed him that I didnt). On Tuesday 05 February at 13:14 there were calls from a 082 27598 number to both my telephone numbers - I was in a meeting and could therefor not take the calls. No voicemessage was left. And that was the last I have heard from Johannes or anyone else at Vodacom with regards to this matter. I tried calling 082 1950 this morning (08 February) but after almost 15 minutes on line waiting for an operator I had to drop the call.

Company: Vodacom
Country: South Africa
City: Online Contract Application

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