Cell C
Line suspended on zero balance acc

My balance is zero and still Cell C suspend my line

The above accounts were paid. Proof attached.
I received an sms to indicate that this was not paid and the lines are suspended

Confirm that you have received my proof.
Confirm why the debit order is not going off my account.
Ref numbers so far:
3010700080
3010701586
3011420334
3011602769
3011900025
3011900072
3011900118
And this only from 7 Jan until now. I have not received feedback or confirmation that any of these were solved
Today, 04 Feb the "supervisor" tells me she cannot even escalate my call or give a ref number becasue this is not a escalation.
I still have two acc numbers, 117858384 and 00145853

I want one account number and confirmation that my acc will pay via debit order as the detail on your system

DO NOT PHONE ME, I WANT AN EMAIL IF YOU KNOW HOW TO SEND ONE

Company: Cell C
Country: South Africa
City: Accounts Billing

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