Telkom
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I have reported my service out of order on the 9th of January, via SMS service. Recieved a sms with a reference nr and since then nothing... And trying on 10210 to speak to an operator is like looking for a pot of gold at a rainbows end.

Current status for Fault 307CEK090114 : Open
Progress Comment Date/Time
Following message sent to 0786003662: Dear Customer, Fault 307CEK090114 has been created for Service ID 0443433021 Telkom will endeavour to resolve the problem ASAP. Apologies for the inconvenience. Please do not reply to this SMS. Telkom Thu Jan 09 18:17:36 SAST 2014

My line is down due to a few tree branches that were ripped off and fell on the line during a storm, so they will need to send someone to clear and fix the copper line. Wonder how many months this will take, as they could only manage a sms since the 9th... :-(

Company: Telkom
Country: South Africa
City: Western cape

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