8ta / Telkom Mobile
Lack of Transparency

Telecommunications

I have pre paid internet which I top up every month for my laptop. 8ta have been offering me 10gb free wifi. I tried to log on at the hotspot only to find I have to use the wifi on my phone!!! To enable me to use it on my laptop I have to register the laptop as a secondary device but they won't let me do that unless I take out a CONTRACT. Why even bother to send me the free wifi when you know I am pre paid?? I think this is a ploy to get me to take out a contract. What other reason is there when the sim is registered at 8ta and I am registered on your 8ta website.
So disappointed with all the terms and conditions at 8ta..


Company: 8ta / Telkom Mobile
Country: South Africa
City: Call centre
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