Virgin Mobile South Africa
Need to be reported to the Ombudsman

Once again, my billing was incorrect, and someone from the organisation called and said they will investigate it and get back to me. Not surprising, no one has ever got back to me with answers, but the funds keep been deducted from my account. I honestly think that Virgin Mobile South Africa needs to be reported to the relevant Ombudsman as this problem seems to be on going, and what gives Virgin Mobile the right to keep just deducting what they want and NEVER EVER rectifying the errors. This is absolute and not ethical business standards. Virgin Mobile puts out advertisements, customers come and take the contract, and not once is the billing correct. Looking at previous hellopeter comments, this is a common problem, and I will be taking this case further as this is not acceptable by any means.

Company: Virgin Mobile South Africa
Country: South Africa
City: South Africa

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