Mtn
Keep charging for content without informing me

I am a MTN customer who upgraded 4 months ago. Since I upgraded. Mtn charges me daily for some kind of MTN loaded content. No one informed me that this was registered to my nr. I pay R7 per day for this and only recently saw this on my account when I finally was able to register online and check my account. Mtn helped me to take of the subscription, but said it was a company that did this which I don't even know. Mtn said that this company must credit me my money paid to them for 3 months, but it's Mtn taking the money from me. How does this company get their money then - Yes, from Mtn. Mtn doesn't want to help me any further and just said I must phone this company. I don;t even know who they are. Why didn't Mtn phone me or email or anything to tell me that someone has registered my nr for some kind of bogus subscription. This is the last contract ever that I will have with Mtn as they are useless and keep on taking money for stuff I don't even know I am paying for.

Company: Mtn
Country: South Africa
City: Head office

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