Elite Mobile
Failure to give promotional data

Elite Mobile called me to upgrade my Vodacom contract. They told me that I will get 1 GB data on top of my monthly 500 MB for the first 6 months. When my upgrade became effective on the first of Dec it was not allocated. When I called them to get it corrected they simply say that the agent to me and that it is not part of the contract. Even though the conversation was recorded, they refuse to give it.

Their response: they understand why I am unhappy.

Company: Elite Mobile
Country: South Africa
City: Upgrade

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