Sony Mobile
DAMAGED BER? ITS WORKING NOW

MY XPERIA Z PHONE WAS DEEMED BER 4/5 MONTHS AGO, YOUR TECHNICIANS SAID IT WAS BER. THE BATTERY WAS DAMAGED, AS I SUGGESTED THEY CHECK IT?? THEY DIDNT! I REPLACED IT AND NOW IS WORKING?? SHOCKING CUSTOMER SERVICE! I WAS TOLD IT WAS MY PROBLEM! YOU GUYS SHOULD UPDATE YOUR TECHNICIANS OR SERVICE PEOPLE BECAUSE THIS IS EMBARASSING AND COMPLETE BRANDFAIL! I had to pay out my own pocket surely for something that should have been replaced free of charge? WARRANTY?

Company: Sony Mobile
Country: South Africa
City: Columbine

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