Nashua Mobile
Pathetic Service

I have a Nashua Mobile contract and gave my phone in on the 22/10. On the 1/11 i got a message to say my device was couried and i will receive it within 2 days.on the 6/11 i received another sms to say the sms on the was an error. I then contacted the call centre and spoke to "J" he then advised that he would get back to me.
/n the i contacted the call centre again and spoke to Bongeka she then advised that she will tell "J" to contact me. Friday i contacted the call centre again as i didn not receive any response and i then e-mailed customer service i then eventually got a call from Bongeka advising that the technical department is awaiting handsets? What handsets are they waiting for? refurbished handsets?

Please advise on the status... yes i know that when you take your phone in they advise that you will get it back in 30 days... which is ridiculous!!!

Please advise on the status of my phone

Company: Nashua Mobile
Country: South Africa
City: Head Office

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