Afrihost.com
Suspension

Telecommunications

I have 3 websites hosted by Afrihost.
Two of them are paid yearly in advance. Both of these have been suspended at different times due to Afrihost claiming they Then I was told in arrears.
The latest suspension being today.
Called the accounts department. Was told that it is in arrears, I stated that in actual fact it was paid up until 2014.
Then I was told that the 3rd one (which i had cancelled) was in arrears, and if 1 is in arrears then all gets suspended. If that is the case why is my 1st website still functioning? How can a website that has been paid be suspended if as they claim another one is in arrears?
Previously I did lay a complaint with the ISPSA but I see that nothing has changed with Afrihost.
On my third call to the accounts department I asked to speak to the Manager. I was told that she is on a call and will call me back. Details were taken.
I am still waiting for that call.


Company: Afrihost.com
Country: South Africa
City: Randburg
  <     >  

RELATED COMPLAINTS

Afrihost.com
Unable to move site directly to Afrihost

Afrihost.com
Disgusting

Afrihost.com
Ignorant agents and poor department

Multichoice
Paid Multichoice and still no service

Afrihost.com
NO REPSONSE FROM THE CEO OF AFRIHOST

Vodacom

Standard Bank
Temporary suspension of RCP

Afrihost.com
Terrible hosting support

Afrihost.com
Illegal Suspension of services