Autopage
Unauthorised Billing & No customer Service

We had 4 contracts with Autopage and cancelled 3 off them in September due to content charges by a third party and not authorised by us. Autopage did not even attempt to assist us in resolving the matter they just referred us to the so called 3rd party. All 3 contracts were inactive after the cancellation period. To my surprise another debit order went through our account for a contract that was cancelled and inactive. I then received a statement reflecting a number unknown to me. I contacted Autopage on the 4th November and was informed that it's for a dual simcard. The charges on the dual simcard once again are for CONTENT!!! My contract and sim with Autopage is discontinued. How can a dual sim still be active? The simcard is neither in use nor in my possession. The most confusing part is that the unknown number never before appeared on my account!!!

Company: Autopage
Country: South Africa
City: Customer Service

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