Openweb
Worst ISP ever! More like Closedweb, than Openwe

Forget about internet during the day. No websites want to open, not Google, not Gmail, nothing! My father has to send his email because he has his own business. When I email them they say I have a shaped account and the speeds depend on how busy the network is. Yes I understand that! My downloads from 08:00 till 17:00 downloads at the highest 10kb/s, but mostly downloads at 2kb/s and lower. This weekend was! Friday night I could't go on most of the websites for some reason. Saturday morning I emailed them, they sent me a new username (probably my 6th or 7th one I've had). I entered it, but the internet was very slow, downloads at 10kb/s. I emailed them the whole day. They say I should call Telkom and have them check my line. Phoned them, everything was in order. Then the lady, Leoni Malan, who tried to assisted me the whole weekend said I shouldn't email her because I am not the account holder. Yes, my father is the account holder, but he doesn't work on the PC. I sent his emails and what not. MY father email her and she replied again saying call Telkom. He replied, said we already did, after that we never received a email again from her. Luckily we I am in my cancellation month!!!

Company: Openweb
Country: South Africa
City: Bloemfontien

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