Mtn
Received wrong cheaper product

Telecommunications

On 27 September Mtn delivered the wrong much cheaper TV at my home, than the one specified in our contract.

I immediately reported it with no success and after a week I got an answer from a Mantoa (REQ:2750206) advising me that this has been escalated to the Mtn Regional Management and I would be soon advised of the outcome.

It is now another three weeks later and still no response or feedback from MTN. That means it is not an administrative error any more but a breach in contract!

It look if the only route further is via the daily newspapers and then the national Sunday newspapers???

Claude Koekemoer (Cell 083 5400 528)


Company: Mtn
Country: South Africa
City: Brooklyn Pretoria
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