Autopage
Account payed in full but still get disconnected

Telecommunications

I was a bit in arrear on my account a month back on my cellphone account and was disconnected on the 23rd of August 2013 I payed my account in full with a bit more than was needed. On 18 September my account is disconnected again and now I must pay reconnection again so when I called them they said I must pay my account on the 15th of each month with EFT as this type of payment method is best suited for me. I did it for a while and they didn't disconnect me. So what am I to do wait from the 23rd when I get my salary till the 15th to avoid disconetivity. I were so happy with their service even have a contract for my wife with them but I think I am going to finish this contract and move to another company. Why can I pay my dstv on 23rd with eft but with them I must wait till 15th. This is making me laugh. Can't believe it.


Company: Autopage
Country: South Africa
City: Altech Autopage
  <     >  

RELATED COMPLAINTS

Multichoice
Poor service, bridge of contract

Nedbank
ACCOUNT DEBITED ON THE 23RD??

Multichoice
Dstv

Multichoice
Account Query

Multichoice
Acount suspended but paid in full

Multichoice
Disconnected even though payment was made

Autopage
After payment I still get cut off!!

Multichoice
Unfair disconnection

Multichoice
Account in Arrears but refuse to disconntect

Autopage
Suspension of account after it has been paid