Vodacom
Exceptional Client Services
- 08-08-2013
- 11
I just want to say thank you to Mathapelo for exceptional service and for going the extra mile. I appreciate (d) the feedback which you sometimes even did at/with your own expense by sending messages from your personal cellphone. I was deeply humbled by all your efforts to make me happy and the empathy that you displayed.
Morn? I have always appreciated being assisted by you. It is always a pleasure consulting with you and sometimes I wish you could be given the powers to do some repairs on our phones/gadgets because you can do so much more as compared to the repair center in Fourways. You are always so calm, professional and have perfect listening and communication skills. your customer/client services skills are exceptional. Thank you!
Shane, thank you for the call, the re-assurance and also the extra mile. It is always a calming effect when The Boss gets into the middle of things and takes charge and ascertains that his clients are happy. You getting involved was a cherry on top. Thank You!
Voda shop in Village Square, Randfontein, you guys rock and are a great team. Keep it up! Vodacom Midrand can learn a thing or two from you guys.
High 5 to everybody in the store...
Company: Vodacom
Country: South Africa
City: Randfontein, Village