Telkom
Charged and not used

Telecommunications

Why was `caller line identity' activated on my land-line if the handset that I had received when I activated my 2 year contract was a normal telephone (ie. that didn't have a screen to show me who was calling me)?

I don't know if I was charged R 30 per month x 24 months = R 720 for the 2 year contract

IF you were going to activate this type of service, surely you should have sold me a phone that could show who was calling me?

I've only recently bought myself a phone that has a screen and can view calls (bought 15 July 2013) - 2 months after my 2 year contract finished

NOT IMPRESSED by sneaky marketing/sales


Company: Telkom
Country: South Africa
City: Cape Town
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