Cell C
Billing

Telecommunications

Today I logged in my bank account via internet banking to monitor my account and I found out that Cell C; instead of billing me R99 or the maximum of R150 rather billed the amount of R339.07 which no one person can account for as I call in through the Customer Care Line.

Apparently my line was an open line initially; but last early last month or a month before (I do not recall the exact date) I called it to request that my account be made a maximum of R50 as opposed to open line which can make unlimited calls; and hence I stated ahead that the maximum would be R150; that is R99 that I am billed every month plus R50; that is if I exceed the given R99. I need my money credited back.

I feel so betrayed by the company I gave my trust to. (Cell C)

Regards


Company: Cell C
Country: South Africa
City: Johannesburg
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