Iburst
IBURST HEADACHE!!!

I'm a new client at iBurst and have been having endless problems with their services. I don't get replies form them when I email, and it's up to the point where I can't take it anymore. I have called your call center again YESTERDAY to sort out the problem and it's still not helping. I am on debit order, and after iBurst deducting too much I struggled forever to get it fixed. Though I was on the R198 I kept getting debited for R222! When I FINALLY did get a credit, they took it off from my invoice and it showed an amount of R124 still owing, which got debited late Tuesday night under NETCASH. (Confirmed with Netcash that it was iBurst). Then I got a new invoice for August for R222... ARE YOU KIDDING ME?! PLUS my account was debited AGAIN this morning for R124... What are your staff smoking??? I need a Manager or higher qualified person than a pot plant to call me urgently cause I surely feel like stopping my Debit Orders seeing you're going crazy on my account!

Company: Iburst
Country: South Africa
City: Johannesburg

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