Vodacom
Porting Issue Still Not Resolved

Eference number: EC-ZHTY-3TD5P1

its been almost a month since i last posted a complaint on this forum & after receiving an email from Vodacom stating a consultant will contact me within 48 hours- well... im still waiting for that.

i am the one contacting vodacom on a daily basis to find out what is going on regarding my problems. i have been dealing with a lady by the name of amber killian from the vodacom porting department regarding my issues and cannot get an answer as to when my porting problems will be resolved. currently i am using a vodacom & cell c sim card for the same number!!!

Vodacom numbers can only contact me when my vodacom sim is in my fone- while all other networks can not get hold of me.

this is hampering my business to a very large extent and if not resolved, i will go the legal route to ensure that vodacom compensate me for all potential business lost as well as expose this in the media.

i would appreciate if someone senior from the vodacom porting department contact me urgently to resolve this issue.

Company: Vodacom
Country: South Africa
City: Porting Department

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