Telkom
Pathetic service when Telkom Accounts messes up

I applied to a new telephone line. The application was submitted and I was told there is an outstanding amount that needs to be paid. I paid the amount and it was allocated to the wrong account. My new order cannot be processed as the amount is currently in the wrong account. Telkom new activations insists I have to wait 7 working days for the amount to reflect in the right account before they can proceed further with the order. I should not have to wait because of a mistake made by Telkom and the process should continue as soon as they had received the money.

Company: Telkom
Country: South Africa
City: New applications

  <     >