Cell C
Billing for closed contracts
- 06-01-2013
- 53
Hi Im getting sick of Cell C service and how we have to hustle to get help
In April I closed 2 contracts (0840883777 and 0747222981) I was given a fee to pay in which I did
I had to call a million ppl at cell c to get this matter sorted
referral https:///cell-c/complaints/cant-accept-this-1076650
on the 29 April I was billed for the 074 number and the 1May billed for 084 number I called and asked why I'm do I pay for closed contract and was advised I had to pay the current invoice of the month I cancelled the contract for that made sense
on the 7th May I got an Invoice (074-number) that I have to pay for month of May, this doesn't seem right then I called cell c and spoke to Hlumisa Zenzile and confirmed it was a mistake from cell c and she'll cancel the debit (Ref" 3051003100) on the 29 May the debit went through even though she said it will be cancelled, I've bn calling and no one was able to help, finally spoke to Rose Mohohlo (Ref 3053001730) she sent a refund equerry. This morning 1st June I see a debit of R258.10 paid from cheq a/c..909440 @ Eft. Ref. Cell C Sp 31035899 1. 1Jun 00:00 now this is another billing for a closed contract
Cell c I want my money back
Company: Cell C
Country: South Africa
City: Cape town