25 Fit
A ghost joining fee payment made makes you a membe

Sports

In December 2011 I went to find out about this gym, it sounded great, so I agreed to sign up. And then I was told about the joining fee! And politely told them no thanks!
There after, every now and then an amount would go off my bank account! after eventually finding that they are charging me monthly fees, I approached them, only to find out that they claim I payed them the joining fee in March 2012, which makes it a binding contract now, and I owe them over R2000 now.

How dare they write on there to say I paid the joining fee so that the sales person can get their commission, and puts me into a world of debt, and because I now 'owe' them money because of some sales person wanting to make his commission that month, I feel they should pay me back for the money that was taken off my account!

The manager and accounts manager, would not listen to me, and say that it was paid. if the joining fee 'was' paid, only 3 months later... where is the receipt to say how it was paid and on what date! surely they would staple it onto the form then and keep that in their records too!

To me they are now and are wrongfully accusing me of owing them money and blacklisting me!


Company: 25 Fit
Country: South Africa
City: Benoni
  <     >  

RELATED COMPLAINTS

Curves
Misrepresentation of cancellation fees!!

Absolute Fitness Gym
SO UNPROFESSIONAL

Virgin Active South Africa
LYING MANAGMENT Took R900 from my bank

Body Lab Gym
Complain

Momentum
Unauthorized debit orders / just a sales scheme

Planet Fitness
I want my money back

Outsurance
Not sticking to promise of no joining fee

Virgin Active South Africa
No response from "Speak to our MD"

Virgin Active South Africa
Joining Fee

Planet Fitness
TOLD A TO GET THE SALE!