Virgin Active South Africa
Double billing

I was on vitality which was removed from bankmed medical aid and we where switched to Momentum Multiply.

i have been with Momentum since Jan, Momentum have been billing me as well as Virgin Active.
450 from Momentum and 600 from virgin as i have a national pass.

i Called in and spoke to a consultant who advised that i would be refunded? nothing has happen as yet.

i called in today morning the agent advised that their system was offline and she would call me back and still nothing. i want to be refunded from Jan 2013 as this is appalling from you.

Company: Virgin Active South Africa
Country: South Africa
City: Head office call center

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