Virgin Active South Africa
Incorrect amount taken off account

This is the second time this year that I have had problems with billing for Virgin Active and I am extremely disappointed.

I changed medical aids so I went from being an adult dependent to a main member on Discovery(& had vitality included.)

I was assured by staff members that it would automatically change my benefit from 50% discount, to 80%.

This means my bank account was debited with R279 as apposed to R133.

I expect this to be rectified immediately as I should never have had this charge.

Company: Virgin Active South Africa
Country: South Africa
City: Cape Town

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