Virgin Active South Africa
Gateway Virgin Active is a health and safety risk

Sports

I decided to make use of open access in December while on holiday in Durban.

Having used to live there previously I normally use Kings Park as a benchmark for bad Virgin Active Gyms.

Little did I know that Gateway can teach them a thing or two.

No fitness staff on floor and a boiling hot fitness area meant that I was at real risk of collapsing or injuring myself.

After having to request to the receptionist to put the aircons on, I then decided to attempt the treadmill.

Lo and behold pressing a button to lower the speed didnt work - Another safety issue.

I left the gym after 15 minutes because I just couldnt handle the risk of collapsing and getting injured.

I explained my reason to the receptionist who apologised and then subsequently had to drive to La Lucia for a more decent workout.

In the end I dont really care whether you guys solve the problem of having no staff on the floor, of sweltering temperatures, or of faulty equipment - because in the end I will not be visiting this gym again - and in the end assume that someone else will probably end up getting injured.


Company: Virgin Active South Africa
Country: South Africa
City: Gateway
  <     >  

RELATED COMPLAINTS

Virgin Active South Africa
Health and safety risk with equipment

Virgin Active South Africa
Broken promises AND machines

Virgin Active South Africa
Really disappointed

Virgin Active South Africa
Great service

Planet Fitness
Just another reason

Virgin Active South Africa
Virgin Active or Not?

Virgin Active South Africa
Amazing fitness instructors and stuff

Virgin Active South Africa
Lack of Pilates equipment - Virgin Morningside gym

Virgin Active South Africa
Equipment in studios

Virgin Active South Africa
STAFF WITH BAD ATTITUDE