Planet Fitness
And cheats

Sports

After two complaints
https:///planet-fitness/complaints/planet-fitness-holding-my-money-for-6-months-971849
https:///planet-fitness/complaints/took-my-money-and-ignored-me-940224

I still have not got back the money that planet fitness owes me. The manager in the branch says that He has put forward my case to head office. he even confirmed that they asked him about my case after the first report.
He says that he cannot refund my money only because he has not got any request from the head office to do so. he claims that the CEO of some department send a mail about this to him.
Planet fitness on the other hand says that they had issues with people going on holidays for the past three months.
As a customer i am waiting for my money to come back for the past six months.
I do not know if they would give me my money back. nor will they let me cancel my contract without any issues.


Company: Planet Fitness
Country: South Africa
City: Rivonia
  <     >  

RELATED COMPLAINTS

Planet Fitness
7 months with my money and no action yet

Planet Fitness
Cooling-off Cancellation Refund Not Paid Back

Planet Fitness
Deposit on cancelled membership

Planet Fitness
Planet fitness debit order on non-member bank acct

Planet Fitness
Go Virgin - they won't from you!

Planet Fitness
Handed Over by Planet Fitness

Planet Fitness
Can Planet fitness please re-imburse me my money!

Planet Fitness
Planet fitness UNAUTHORIZED & ILLEGAL Debit orders

Planet Fitness
Deposit on cancelled membership Part 2