Planet Fitness
Contract Takover Complaint

I am moving out of the area and will thus not be able to work out at Planet Fitness anymore. I phoned to enquire if I found someone to take over my contract what to do. I was told that a name change of R700 would have to be paid. I have advertised my membership and found someone to take over the balance of the contract. Today someone from Planet Fitness phoned my and when I asked them about it they said sorry, the system has been changed and this cannot be done anymore. I AM LIVID. I AM TRYING TO DO THE HONEST THING HERE AS I DO NOT WANT TO PAY FOR A MEMBERSHIP I CANNOT USE BUT NO, THEY ARE FOREVER CHANGING THEIR SYSTEM AS THEY DID WITH THEIR BLACK TAGS. They sell you a Black tag and then they change the system that you have to fill in your name each time you come to workout, mission city to get in to exercise. MOSTLY I AM ANGRY ABOUT THE FACT THAT THEY SAY i CANNOT DO THE MEMBERSHIP TAKEOVER. I FEEL LIKE I COULD JUST WALK AWAY FROM THIS MEMBERSHIP AND THEY CAN GLADLY BLACKLIST MY NAME. I AM SICK AND TIRED OF CONTRACTS THAT ABUSE PEOPLE TO TAKE THEM UP. I WILL NOT RECOMMEND THIS GYM TO ANYONE EVER!!!

Company: Planet Fitness
Country: South Africa
City: Fourways

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