Twooceansmarathon.org.za
Website issues costing me two entries

I have entered myself and my wife on Monday the 11th as we are previous runners. I did EVERYTHING I had to but couldn't effect payment. There was no option, just a notice to say payment can be made on the 14th. Since then everyday I checked if I can pay but to no avail. Thursday the 14th I wanted to pay and still no payment button to click, only Voucher number which I don't have. Eventually I sent an email requesting what is wrong with the site. Well today I phoned and was actually made out that I am the only person that complains about the website not being able to process my payment. My sister in law also experienced the same problem on Monday but she could pay on Tuesday. It was also not said but implied that "sir, you and your sister in law are the only people that are complaining about this"... Well needless to say the ineffective website costed me and my wife our entries BUT wait" Sir you can enter for the lucky draw of 6000 places that will open in January"... together with anybody that maybe has never run the Two Oceans. It would have been my 6th and my wife's 3rd. Maybe 1 is lucky and the other one has to sit on the sideline OR maybe this THE END for us and 2Oceans, who knows

Company: Twooceansmarathon.org.za
Country: South Africa
City: Half Marathon entries

  <     >