Planet Fitness
Debiting a cancled account

Sports

This consultant has been debiting my account when I have canceled it with him and i didn't even start using this planet fitness subscribtion since FEBRUARY! I canceled because I thought I would move for long.
to make matters worse, i am on discovery vitality and should have a discount price but I have R443 (I stand to be corrected) every single month. I don't even have an access tag for this place for crying out loud.

I call him every second day and makes petty excuses doesn't return my calls takes details to ask "accounts to call me yet he never gets back, every month end its the same "sorry will get back to you with that and sorted"
im sick and tired because my sister had a similar incident last year with the same branch and the same consultant.

I just want my money back ALL my money back.


Company: Planet Fitness
Country: South Africa
City: Fourways
  <     >  

RELATED COMPLAINTS

Planet Fitness
Debit order consent

Planet Fitness
Handed Over by Planet Fitness

Planet Fitness
Cancelled membership in Nov 2013 and still pay

Planet Fitness
Very very upset

Discovery Vitality & Vitality Mall
Chaos Rains, No accountability

Planet Fitness
Un-authorized Bank Debit

Planet Fitness
Planet fitness driving me crazy

Planet Fitness
Cancellation of contract

Planet Fitness
Unauthorised Debit

Planet Fitness
Paying for an account that should be cancelled