TAKEALOT.com
Misleading description on leapfrog app centre card

I confirmed with a Takealot representative that the value on the Leapfrog app centre download card was $20USD as opposed to $20LF (Leapfrog dollars). The Takealot website also stated that the value on the card was $20USD. After I bought the card i discovered that I could only use the card to redeem apps in the LF$ section of the Leapfrog app centre and not in the USD section where most of the popular apps are. I was disappointed with the misleading description on the Takealot website and requested a refund to which I received a reply from Lelani that no refunds can be processed on these cards and also that I should have read the description which stated that the app card can only be used in the country in which the card was purchased. My point is that if the description on the website states that the card value is $20USD that it would be able to be used in the USD section of the app store. I was also referred to Primainteractive with regards to the description on the Takealot site as this was where the site description came from. I was then told that Takealot does not have access to the USD app centre cards and I would have to use [URL Removed] to import it myself. Highly disappointed

Company: TAKEALOT.com
Country: South Africa
City: Johannesburg

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