Hi-Fi Corporation
PATHETIC SERVICE

WE HAVE RECENTLY BEEN TO HI FI CORP IN GATEWAY AND THE CUSTOMER SERVICE WAS PUTRED, PATHETIC. EVEN THE SALESPEOPLE. WENT TO RETURN AN ITEM IT TOOK US THREE TIMES TO SORT OUT AN ITEM AND EVENTUALLY WAS FINALLY DONE. WE HAD WENT THERE ON A 2 AUGUST 2013 AT 7PM AND THE CUSTOMER SERVICE GUYS FACE WAS LIKE A BULL DOG. NOT EVEN A GOOD EVENING I UNDERSTAND ITS LATE U TIRED BUT SMILE GREET YOUR CUSTOMERS. NOT EVEN SALES PEOPLE WHERE THERE TO HELP. HORRIBLE SERVICE. SALES PEOPLE ARE PLAYING GAMES. NOT BOTHERED TO SMILE AND GREET CUSTOMERS. MANAGEMENT SHOULD PROVIDE PROPER TRAINING TO THESE PEOPLE. UNLIKE SOME RETAIL STORES WONT MENTION BUT THOSE STORES THERE SALES PEOPLE ARE TOO FRIENDLY AND WILLING TO HELP. HI FI CORP SHOULD WAKE UP. MANAGEMENT SHOULD GET EXTRA TRAINING. WONT EVER PURCHASE FROM THEM ANYMORE!!!

Company: Hi-Fi Corporation
Country: South Africa
City: DURBAN - GATEWAY

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