Identity
Installment not adjusted

In october 2013 i called the credit office to adjust my installment as i feel it is to much for such a low balance. the agent advised it will be adjusted in December- so today i received my statement and the installment hasnt changed- i feel this is not fair because my balance is R1330 and installment is R330 over a 12 month period?? this doesnt make sense beacuse i work for Mr Price Credit office and if a client calls and requests the installment adjusted then i do it!!! i have been a loyal customer for years and if this how i am being treated then fine i will settle this low balance and close the account!!!

Company: Identity
Country: South Africa
City: Durban

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