Game
Exceptional customer service needs to be applauded

I bought a bike at game on the 29th of December and misplaced the receipt. Upon getting home we then realized we could not assemble the bike and did not have the receipt for the purchase. On Sunday the 29th of December we went back to game and met a lady by the name of Ramona Mxuli at Customer Service who not only traced and photocopied our receipt but she also stamped and called a gentleman to help us assemble the bike. I would like to use this platform to thank Ramona for providing us with such good customer service. Its very rare these days that to recieve such exceptional customer service. The gentleman who assembled the bike for us did so with such tenacy, we thanked him afterwards but i just had to applaud the both of them on this platform. I'm orginally from Durban but currently based in Cape Town and it warms my heart to go back home and be treated like this as a customer. I applaud the 2 of them for reminding me what good customer service is. When people talk about going the extra mile i'll always remember the service i received at this Game store. Keep up the good work. I will definitely pop in again next time i'm in Durban.

Company: Game
Country: South Africa
City: West street Durban

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