Game
MISSING PART FROM NEW SAMSUNG TV BOUGHT
- 12-30-2013
- 38
IN FEB I BOUGHT A SAMSUNG SMART LED 32 INCH TV FROM GAME IN CRESTA.
THE BRACKET CONNECTING THE SCREEN TO THE BASE WAS MISSING ALONG WITH THE SCREWS
SINCE THEN I HAVE BEEN SENT FROM PILLAR TO POST BETWEEN GAME BRANCH IN CRESTA, TO SAMSUNG BRANCH IN CRESTA, TO THE SAMSUNG HEADOFFICE/WEBSITE.
THE CEO OF SAMSUNG SA GOT A LACKEY TO REFFER ME BACK AGAIN TO GAME TO FOLLOW THEIR COMPLAINT PROCESS, WHICH I HAVE DONE, AND AM AWAITING FEEDBACK ON
I WANT THE BRACKET WITH ALL THE SCREWS OR A REPLACEMENT TV, OR A FULL REFUND FOR A YEAR FILLED WITH DISGUSTING SERVICE FROM GAME AND SAMSUNG BOTH.
I HAVE THE TEL NUMBER FOR THE CONSUMER PROTECTION ACT HELPDESK NOW TO LODGE A COMPLAINT THERE AS WELL
I CAN ONLY BE CONTACTED VIA EMAIL ON [Email Removed]
Company: Game
Country: South Africa
City: CRESTA CENTRE