Musica
"Yes we'll keep it aside for you" - Such a lie!

I called in at about 3PM asking if the store had a Lord of the Rings box set on DVD. A staff member confirmed they had a box set and said she was setting aside the item for me. I arrived at 6PM on the SAME day I had called in asking for the item only to find a very confused staff with no clue as to the whereabouts of the item. Furthermore, what irked me, was that the staff mumbled about selling it to another person - particularly someone directly on the staff at the shop! So basically someone on the staff bought an item that had been set aside for me, and I am quite unhappy.

Company: Musica
Country: South Africa
City: The Pavilion

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