Bradlows
Wrongfully listed on the ITC

In December 2011 I purchased some furniture from Bradlows- Jubille Mall (Hammanskraal).
I paid off the account on the 8 March 2013, 9 Months in advance. Last week I went to Vodacom to purchase a phone, only to find out that I have been listed on the ITC for poor payment record.
The record showed that Bradlows was the one that listed me. Since the 10th December I have been battling to clear my name from the ITC. I have not received any urgent assistance from Bradlows. The only thing I have gotten so far is empty promises, rudeness and. This matter has been going around in circles since the 10th December 2013 and I am now very agitated.

I DO NOT UNDERSTAND WHY IT IS TAKING BRADLOWS SO LONG TO CLEAR MY NAME, WHEN THEY ARE THE ONES IN THE WRONG.

I have been dealing with Lawrence Moyo of Jubille Mall Branch- Hammanskraal, who referred me to Leroy Francis of Randburg Branch (Customer Care Department) and Bongani Mnisi (Customer Care Department- Supervisor). Leroy has been very abrupt and rude to the point where he hung up the phone on me and did not even return any of my calls. What irritates me the most is that I have been wasting my airtime to find out the progress of thi

Company: Bradlows
Country: South Africa
City: Head Office

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