Pick 'n Pay
Incompetance

Yesterday 12.12.2013 Sharon went to the Primrose Pick 'n Pay to order braai packs as we couldn't get through on the phone. Quinton told Sharon to ask me to phone him when she got back to the office which I then did. I confirmed the order telephonically with Quinton for 25 Braai Packs and 25 Pap & Sauce to be ready today 13.12.2013 to be collected at 12:30, as they don't deliver. Today 13.12.2013 Greg went to collect our order from Quinton he said that we had not placed the order and he knows nothing about it. When I phoned Quinton to confront him he said that he remembers my voice, and says he forgot to put the order in he said he would speak to my boss to explain he had made a mistake but unfortunately put the phone down (out of guilt) before my boss could speak to him. Quinton did however make up the braai packs as well as the pap and sauce, this does not rectify the fact that he has placed me in a situation with my boss.

Company: Pick 'n Pay
Country: South Africa
City: Primrose

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