Russells
Doesnt acknowledge cpa with complaints

Ought lounge set in mei 2013.Upon delivery the two seater couches were scew. Informed delivery guys and nico the branch manager. He said its because of furniture stacked in warehouses due to lack of space. SAID I MUST GIVE SET TWO TO THREE MONTHS TO SETTLE.DID NOT COME RIGHT, BECAME WOBBLY.iREQUESTED A NEW SET WITHIN CPA RULES OF 6 MONTHS.NICO SAYS HE AND HIS HEADOFFICE DOESNT ACKNOWLEDGE THE CPA RULES>WILL NEVER EVER BUY AT RUSSELS AGAIN AND WILL DISCOURAGE EVERYONE I SPEAK TO TO STAY AWAY FROM DOING BUSINESS WITH THEM I had troubles with them from day one, THEY TOOK DOWN INFO WRONG, DELIVERY NEVER DONE ON SCHEDULED DATE, NICO LYING TO ME CONSERNING STOCK, made promises and never kept them. Now are very arrogant and he said that his headoffice told HIM to sort out the problem and if I don't like it how he deals with the problem it is then my problem, he doesn't care

Company: Russells
Country: South Africa
City: Welkom

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