Pick 'n Pay
Shocking shopping experience

Shops, Products, Services

On my I home I dicided to pull out and grap some few frozen stuffs from Piick 'n Pay Midway Mall. I got in and I went straight to the frozen vagetables and grap two packs and quickly went to cashier counter to pay. Well a lady by the name Dineo was on till point chatting with another of which I think she was packer. Never got greeted she jst took my stuffs and scan them with a face expression of jst get rid of me. While was scanning I asked her why you is so untidy on your refrigirators section. She said well but you did manage to buy these things and you are complaining as if u saw some "" in ther... Eish was speechless... she continued talking how ungratefull I am cos they have wht I bought. I so unwanted on that I felt like an ant... Welll the conditions were not good at and I felf that I should inform abt it as a pick n pay client..we my veiw was crashed cashier whom I think she doesnt even kwn wht customer service is and as well as meaning. I decided to return all of the items I bought. Gugu tried to help bt it was too for. Once again its my second shocking experience I got from pick n pay... Guys... Realy is this wht u teach your cashiers on yo ealy morning meetings...


Company: Pick 'n Pay
Country: South Africa
City: Midways Mall Bramley
  <     >  

RELATED COMPLAINTS

Pick 'n Pay
Worst Shopping Experience, Management Challenge

Pick 'n Pay
Service

Pick 'n Pay
Tillpoints

Pick 'n Pay
Cashiers have bad attitude!!!

Pick 'n Pay
Can you please train/teach her Customer service

Spar
Double charge almost always

Pick 'n Pay
PnP Job Creation = Customer Frustration

Mr Price Home
MAFIKENG MR PRICE HOME IS PATHETIC

Pick 'n Pay
Bad attitude plus very poor service

Pick 'n Pay
Often???