Geen & Richards
Ad quality but expensive product

Shops, Products, Services

Hello Peter... I, Phumzile Cleopatra Mdluli purchased sofas for my mother at the mentioned retailer in Dec 2012. these goods cost R38 000.00 and were delivered late Jan 2013. We had to brake our window and burglar bars to get them in, All was well until the sofas started shading the supposed genuine leather within 6 months. We complained with the supplier and the problem is that we are asked to replace our own window and burglars and stay without sofas till they deliver another set then we will then again have to replace the window again because they will not do a simple swap, whereas we had the idea that we had a genuine leather sofa that will never have to leave the house. The people will not take responsibility since the gave us bad quality product for a very high price.

please assist Pete


Company: Geen & Richards
Country: South Africa
City: Central city/ mabopane
  <     >  

RELATED COMPLAINTS

Cielo Lifestyle
LEATHER UPPER RECLINERS

Geen & Richards
Quality Assurance and life time gurantee

Bradlows
"Genuine" Leather that cracks after two years

Joshua Doore
Poor quality goods - eyesore sub grade quality

UFO Furniture
Bad Quality

Furniture City
Sofas changes colou

Joshua Doore
Damaged sofa

Geen & Richards
Conned by Geen & Richards Saleperson

Leather Glo International
Incorrectmaterial used on repaired items

Bradlows
Replacement of Damaged Goods