Kalahari.com
Payment query

I ordered educational software on-line (more than 2 weeks ago). According to my banking institution, payment went through, but the order is not reflected on their system.
I reported the issue numerous times.
This is the only response i receive every time:

PLEASE THINK TWICE BEFORE YOU CONDUCT BUSINESS WITH [URL Removed]

This is the only response i receive every time:

Good day Gawie,

Thank you for contacting us and for your email sent.

Kindly be advised that at this stage we are waiting on feedback from our Accounts department regarding this payment made.

This has been escalated again this morning and we have requested that this query be prioritized.

Once we have received feedback, we will revert back to you.

Kindly allow a further 24 hours.

Once again, please accept our sincerest apologies for the inconvenience caused.

Feel free to contact us with any further queries.

Kind regards,

Rene America

Contact Centre Agent

F 27 21 468 9202

Email: [Email Removed]

Company: Kalahari.com
Country: South Africa
City: Internet On-Line shopping

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