Verimark
Big Green Steam Iron unreliable

Thank you for responding Isaac, but you are missing the point by merely confirming what I have told you in MY e-mail and that I was already turned-away by my local Nelspruit Ilanga Verimark.

My question to you at Verimark was: " Please respond with an acceptable solution! "

Verimark have spent presumably millions on T.V. advertising-campaigns, but then you just shut-off the supply and I wind-up by just buying a new iron again.

I am a pensioner with no income and I believe in buying a "better" product expecting better service from the product chosen. This is a R600-00 iron and not a supermark cheapy.

Of course, your advertising does not mention that if it breaks, however simple, you are left to your own resources and the attitude from Verimark then becomes "Tough-luck, mate."

This is a poor situation and I will not just go-away.

I expect some form of repair or compensation from Verimark. And very soon too.

Ben Schultz
Nelspruit

From: Isaac Monareng
Sent: Friday, August 30, 2013 10:31 AM
To: [Email Removed]
Subject: RE: New website contact

Good day Ben

Thank you for bringing your concern to our attention.

Kindly note that we no longer have spare part

Company: Verimark
Country: South Africa
City: Ilanga Mall

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