Pick 'n Pay
Pick n Pay not very efficient

My complaint:
Date - 05-07-13 11:38
I bought 2x 2L PnP full cream milk about 1 week ago and both were sour. Date printed on plastic bottles says 9 July 2013 and we are only in 5 July 2013. I discarded the slip.
Mmapula Sebati responded:
Thank you for this communication about the quality of the milk.
Your comments have been brought to the attention of the senior technologist responsible for the milk, who will contact you shortly to talk about these issues and to ensure that they are addressed and resolved to your satisfaction.
My query:
Date - 11.7.2013 @10:42
I am still waiting for Pick n Pay to get back to me regarding the following:
Pick n Pay Customer Relations reference number 8001005270.

My Query:
Date - 17-07-13 07:48
I re sent my complaint on the 11th July. No one has called to settle my complaint.
This complaint has been submitted and resubmitted and going on for more than 10 days. Pick n Pay does not contact me with a solution or apology.

All they have to do is re reimburse me with 2X 2L milk.

Mmapula Sebati is not dealing with this complaint efficiently. My contact number as provided on emails - 0768805748, but no phone calls has been received.

Company: Pick 'n Pay
Country: South Africa
City: Centurion lifestyle centre

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