Clicks
IRON FELL APART WITHIN GUARANTEE PERIOD

I BOUGHT A SAFEWAY IRON IN SEPTEMBER 2012. WHILST MY CHAR WAS IRONING THE TOP TURN DIAL CAME AWAY FROM THE IRON AND THE BOTTOM OF THE IRON CAME OFF CAUSING HER TO BE SHOCKED BY AN ELECTRIC CURRENT AT THE SAME TIME.

I WENT TO CLICKS AND SPOKE TO A CASHIER, AND ASKED TO SEE THE MANAGER. THE CASHIER IMMEDIATELY TOLD ME THE IRON HAD BEEN DROPPED AS IT HAD A CRACK. IT IS NOT CRACKED. THE CRACK SHE REFERS TO IS A SEAM IN THE CASING. THE MANAGER DID NOT COME FORWARD TO SPEAK TO ME AND I WAS TOLD THEY WOULD NOT BE REFUNDING ME OR REPLACING THE IRON. THE IRON IS A SAFEWAY STEAM IRON. I HAVE KEPT THE BOX AND THE GUARANTEE SLIP.

Company: Clicks
Country: South Africa
City: KENILWORTH

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