Foschini
I want my account Closed!!!

Fully paid account:
Account nr:033888830

The above mentioned account was paid on the 3rd May with the quoted amount provided by your call centre.
As you can see the account was paid and a fax notification was sent to your Head Office to close the account.
On the 20th May I received a statement with an amount of R31 owing, called your call centre and was advised that the amount was an insurance amount.
Called the Insurance call centre on 0861663266 @ 15:30 (20/5) and spoke to Joshua and was assured that the insurance will be cancelled and I only have to pay the outstanding amount on my statement.
Paid the outstanding amount and sent the second notification to your Head Office to close the account..
Guess what received another invoice dated 12/6 that I owe R31.

I refuse to pay this amount as I send numerous notifications to your Head office to close my account and not once was I called to enquire as to why I want to close an account with outstanding amount.
Could someone please clarify this to me as I am at my wits end.

Company: Foschini
Country: South Africa
City: Head office

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