Foschini
Lack of assistance at store from sales persons

Walked into foschini at gateway on Monday wanting to purchase jewellery, there were several ladies standing at the sales counter and only one of them was busy with a customer.while standing at the jewellery counter viewing I had hoped that one of the ladies would approach me for assistance which is usually what should happen but didn't, after a few minutes my husband approached the women for help, one said that one of the ladies would be there to help in a minute, 15 minutes had passed and we received no help from anyone despite four ladies standing behind the counter and totally ignoring the fact we were standing there, I walked out a very unhappy women, I was supposed to have spent around 2000 rands, as I was walking I asked for the store manager and she was gone home.i m a regular customer at foschini in the bluff and their service is extraordinary everytime, I was very disappointed at the service and also because I could not purchase my bangles, these people should not to these types of jobs if they don't have any intention of doing it properly, they lost a big sale and perhaps an even bigger custome

Company: Foschini
Country: South Africa
City: Gateway

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