Russells
Not receiving what I paid fo

Shops, Products, Services

I went to the store on frday the 7th of june to purchase a bunk bed (R1799) and a mattress (R699) I was informed that they didn't have the mattress in store n in stock but was assured that they will get it n it be will delivered to me by saturday I didn't receive my bunk that saturday then I was told the mattress is in kokstad n that I will receive it latest monday afternoon when I went back to the store monday I was told by the manager that the mattress will be there tuesday for sure.they delivered the bunk with no mattress n when I called wednesday they said it is on the way.its now thursday n a still have not received my mattress I'm very upset n would like my money back. I want them to come and pick up their stuff from my hom


Company: Russells
Country: South Africa
City: Kwa-zulu natal durban /w
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