Clicks
Clicks... ts&cs and CPA!!

Ought a Toni and guy hair straightener from rosebank clicks on 7 march 2013. Last week I took the straightener and slip to clicks trade route mall to exchange as it was faulty. The manager firstly refused to help me because i didnt have the box and said I should speak to his supervisor. To say u have bunch of incompetent people working for clicks and managing the store is an understatement.
Please call me so I can explain to you about the poor service I received and that c almost 10 days later I am waiting for the manager to call my husband to resolve this issue.
I do not have the box and no where on the slip does it say I need to retain the box as the proof of purchase and I wasn't told to do so either. On the day I took the straightener to clicks and was not assisted, I purchased a Vidal Sassoon straightener and to cashier did not tell be to keep the box -- this proved my point to the manager that the cashiers do not tell the public to keep the box. Clicks
Doesn't adhere to their tc and cs and the CPA

Company: Clicks
Country: South Africa
City: Lenasia trade route mall

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